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How super44 Handles Your Personal Information

Your account data, payment details, and browsing activity on super44 are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO & GoPay PrivacyCookie ControlsData Access RequestsRetention Policy
super44 How super44 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your request comes through.

Live Chat Start a chat from your account dashboard to raise a data request or privacy concern directly with our support team.
Email Support Send your data request or privacy question to our support address. Include your registered account email so we can locate your record.
Account Settings Some data updates — like your phone number or linked wallet — can be made directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data handling are built into how super44 operates, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security Your account is protected with password hashing and session tokens. Suspicious login attempts from unrecognised devices trigger a verification step before access is granted.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner on your first visit.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable law after closure. Payment records tied to DANA, OVO, or GoPay transactions follow the retention rules of those processors.
Data Access Requests You can request a copy of the personal data we hold on you. Once we verify your identity through your registered account, we will prepare and send your data summary within the timeframe required by applicable local law.

Common Questions About Your Privacy on super44

These are the questions we hear most often about data, cookies, and account information. If yours is not here, reach out through live chat or email.

We collect your name, email, phone number, and the payment method you register — DANA, OVO, or GoPay. We also log device and session data to protect your account from unauthorised access.

We share only what is necessary. Payment processors like DANA, OVO, and GoPay receive transaction data to complete your deposits and withdrawals. We do not sell your personal information.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data summary within the timeframe local law requires.

Yes. You can request deletion of your account and associated data by contacting support. Some records may be retained for the period required by applicable Indonesian law even after deletion.

We use essential cookies to keep your session active and analytics cookies to improve the lobby experience. Non-essential cookies can be adjusted from the cookie preference banner on your first visit.

Reach our support team through live chat from your account dashboard or by email. Include your account email and a clear description of your concern so we can respond promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.